Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we gather various kinds of information to tailor your learning experience and to enhance our services.

Personal Information

We collect details you provide directly to us when creating an account or reaching out. This includes your name, email address, phone number, and messages you submit through our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning objectives.

Usage Data

We automatically gather data about how you interact with our website and learning platform. This includes visited pages, time spent in various sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site utilizes cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze site performance. You can manage cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform operating smoothly. We are committed to using your information responsibly and only for lawful purposes.

Educational Services

We utilize your information to grant access to drawing courses, monitor your progress through various skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you have subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where students struggle, and create new content to address common learning challenges. This analysis is done in aggregate to protect individual privacy while refining our educational approach.

Legal Compliance

In certain scenarios, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who assist us in operating our platform, processing payments, sending emails, and delivering customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If CozyHillBarn undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will inform you via email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or government request. This includes situations involving potential threats to physical safety, fraud investigations, or breaches of our terms of service.

Your Rights and Choices

Under privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may opt out of our marketing emails at any time using the unsubscribe link in each message, or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you manage cookies via their settings. You can accept all cookies, block certain types, or get notified before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as necessary to provide our services, meet legal obligations, or resolve disputes. Account data is typically retained for about three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

While our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and adherence to Canadian privacy requirements for international data transfers.

Children's Privacy

Our drawing platform is open to learners of all ages, and we take special care to safeguard the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we’ve collected from their child, request its deletion, or refuse further collection or use of their child’s information. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will inform you about significant changes via email or prominent notices on our site.

Minor changes may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

By continuing to use our platform after updates, you agree to the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.